What's new

When I sent out the first invitations this week, I asked for two things: your patience, and your honesty. You gave me both. Almost every fix below exists because one of you told me something felt off, so if you recognize your bug in here, that was you. Thank you for that.

The connection that kept dropping. If Kapwa stalled or sat there "reconnecting…" on your phone or spotty Wi-Fi, right in the middle of a good conversation, that one's fixed. It now holds the line in a sturdier way and only switches to the faster mode once your network can handle it.

The files that wouldn't cooperate. If you tried to share a PDF and it quietly did nothing, or a big document just wouldn't send, the fix is in. Attachments are dependable now, and even scanned or photographed PDFs get read properly, so your advisors can actually see what you're showing them.

Install Kapwa as an app. You can now add Kapwa right to your home screen — full-screen, one tap away, no app store — at kapwa.io/install. Open that link on your phone or computer and it'll walk you through it for your device. It also starts up faster now and won't just show a blank screen if you briefly lose signal. Thank you, Ate Vera!

The conversation that jumped around. If the screen leapt to the top or skittered while your advisors were still typing — that was a little knot of scrolling bugs — it's now untangled. Kapwa keeps your place as replies come in, follows along when a debate starts, and remembers where you were when a long thread reloads.

The delete button that froze. If deleting a conversation locked up the screen or made the confirmation box flicker at you — fixed. Thank you, Bru!

Random Chinese characters. A few of you saw stray non-English characters — usually Chinese — wander into an otherwise-English reply, and wondered if something had broken. Nothing broke, and your conversations are safe. Here's the honest (slightly nerdy) reason: Kapwa runs on some of the best open gen-AI models in the world, and a lot of the very best are built in China and trained heavily in both English and Chinese. Every so often one of them slips mid-sentence and reaches for a Chinese word where the English one belonged. It's a known quirk of these multilingual models. I've put three safeguards in place: I ask the models to stay in one language, I quietly catch and fix any slip before it reaches you (while protecting anything that's meant to be in another language: a name, a quoted term, or your own words), and a final check that should keep any strays from landing in your replies.

The sign-in link that expired before you got to it. If your magic link timed out and you had to wait on me to send a new one, you don't have to anymore. You can grab a fresh one yourself.

Make sure you've got the latest. Kapwa updates itself in the background, but if you ever see a little "New version of Kapwa available" prompt, tap it — or just refresh the page (or reopen the app) — to pull in the newest version. That's how all of the above reaches you.

This is still early, and still rough in places — that's exactly why we're in research preview. And if any of these fixes don't seem to have reached you even after refreshing, please reach out. Keep telling me what feels clunky: tap the little bug icon on any response and it comes straight to me, or email me at arvin@koobo.co. I read every single message.

Thank you for sharing this experience with me.

— Arvin